The exceptional products we sell are all supported by equally exceptional client care and after sales service. In fact, service and care are two of our core values – imperative parts of our overarching corporate strategy, and vital cornerstones that support our continued growth and success.

As such, we have invested massively into making sure you enjoy the kind of expert, quality service and support you both need and deserve – and which you’ve come to expect from the team at Digital Generation.

The exceptional products we sell are all supported by equally exceptional client care and after sales service. In fact, service and care are two of our core values – imperative parts of our overarching corporate strategy, and vital cornerstones that support our continued growth and success.

As such, we have invested massively into making sure you enjoy the kind of expert, quality service and support you both need and deserve – and which you’ve come to expect from the team at Digital Generation.

Our Contact Centre is the beating heart of our consistently excellent client service. Our highly trained consultants have a passion what they do and are committed to delivering world-class service every time.

The support they offer typically includes:

  • Helping you with the process of procuring your mobile device.
  • Handling queries regarding device collection or delivery.
  • Facilitating returns and cancellations.
  • Processing out-of-box failures.
  • Facilitating device and software support.
  • Escalating complaints and queries to manufacturers if needed & more.

This extensive basket of services means you can trust our Contact Centre to be an invaluable helpful first point of contact whenever you need help or support.

You can contact us via email at Care@dg.co.za or by calling 087 350 0060.

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