The way employees experience technology has become a priority for organizations to stay competitive and to attract and retain the best talent.
Today’s workforce relies on their PCs and accessories to get work done anytime and from anywhere. Users need their PCs to be fully configured on receipt no matter where they are located, IT departments need to maintain the system’s fitness and security to minimize disruptions for users, and at the end of the PC lifecycle ensure responsible retirement of all hardware.
When organizations use Dell’s PCaaS, they get the benefit of a modernized employee experience while relying on a single provider to take care of all their IT needs, at one monthly price with no upfront investment.
Get hardware, software and services for one monthly price without any upfront investment.
A single, predictable price per unit per month**
Explore our PCaaS Solution
Choose from the broadest range of Most Intelligent Business PCs in the industry with built-in AI that adapts to the way you work, wherever you work.
- Choose devices and accessories to meet specific end user needs
- New modern PC designs and flexible form factors
- Empower employees to work anywhere
Click HERE to Learn more
Day One Productivity
Deploy PCs with greater speed, less effort and more control and ensure employees are instantly productive on first boot.
- Trust Dell experts and partners to lead PC deployments from project management through planning, configuration and installation
- Flexibility to choose the specific service level that meets your needs
- Direct every detail of your PC deployment from our TechDirect portal
Click HERE to learn more about Dell Prodeploy Client Suite
Uninterrupted Workflow
Uses our AI engine to detect and resolve technical issues before they become problems ensuring users eliminate downtime and stay in their zone.
- 24×7 priority access to ProSupport experts online, on the phone or onsite the next business day
- Telemetry driven insights to allow you to stay informed and maintain control
- Automatic case creation allows Dell to do the troubleshooting for you
Click HERE to Learn more about Dell ProSupport Suite for PCs
Responsible Retirement
Return PCs in a secure and environmentally conscious manner and help end users to transition to new technology faster.
- Return logistics of Dell PCs is managed seamlessly
- Includes secure data sanitization options
- Reporting available during the asset recovery process
Click HERE to Learn more about Dell Asset Recovery Services
One Stop Financing
- Get a simple monthly payment plan that works for your business and your budget
- Flexible financing options (flex up, down and mid-term upgrades for more than 150 units)
Click HERE to Learn more about our portfolio of payment solutions
Endpoint Security
A comprehensive approach to endpoint security, for the industry’s most secure commercial PCs.*
- Secure collaboration anywhere with zero-trust security
- Trusted devices with security built in
- Safe solutions to protect above and below the OS
Click HERE to Learn more about Dell Endpoint Security
Service Delivery Manager
For orders that include 300+ systems, a Services Delivery Manager (SDM) will be assigned as your single point of contact They will assist throughout the PC lifecycle management from planning to deployment, through support and management to asset recovery and refresh.
- Single point of contact for your business into Dell
- Expert coordinator of service delivery
Benefits at a Glance
Key Benefits of PCaaS
Manage the complexity of delivering a modernized employee experience at a predictable budget**.
Offer Details
What We Offer
PC as a Service for Business
PC as a Service for Enterprise
Purpose
Customers who are looking to simplify PC lifecycle management for 1 – 299 units.
Customers seeking to simplify PC lifecycle management for more complex environments of 300+ units.
Benefits
- Predictable budget planning
- Reduced IT effort to manage computing needs
- Simple, non-disruptive deployments
- Proactive fault detection means less downtime or outages
- Accelerated PC refreshes keep end-users in the most relevant technology
In addition to everything above, you also get:
- Flexibility to fit your business needs throughout the offer
- Technology tailored to how end-users want and need to work
- A Services Delivery Manager streamlines customer communications during the PC lifecycle
What You Get
- Fully customizable options for Dell award-winning business laptops, desktops and workstations
- Options for software
- Best-in-class services that span support, asset return and optional deployment
- 3 or 4 year financing terms**
In addition to everything above, you also get:
- A Services Delivery Manager assigned to you as the single point of contact for the life of the project.
- Flexible financing options built in to the 3 or 4 year term with the option to flex up, flex down or upgrade mid-term**
